CANCELLATION POLICY

A card on file is required for all appointments. We kindly ask for at least 12 hours’ notice if you need to cancel or reschedule your appointment. If you need to make a change, please reach out as soon as possible. We understand that things happen, and the more notice you can provide, the better we can accommodate you and offer your appointment time to another guest. Cancellations & No-Shows • Cancellations or rescheduling requests made within 12 hours of your appointment will be subject to a fee of 50% of the scheduled service total. • No-shows will be charged 50% of the scheduled service total. • If a cancellation or no-show fee cannot be processed using the card on file, an invoice will be sent. The outstanding balance must be paid before booking or attending another appointment. Late Arrivals Please plan to arrive on time for your appointment. A 10-minute grace period is provided. If you arrive more than 10 minutes late, your appointment will need to be rescheduled and will be considered a no-show. Applicable cancellation/no-show fees will apply. Arriving within the 10-minute grace period may result in a shortened service when necessary to respect the next guest’s appointment time. The full service price will still apply. First-Time Guest Policy All first-time guests are required to place a booking deposit and have a card on file in order to secure an appointment. Your deposit is applied toward your service total and varies based on the length and type of service. If you cancel or reschedule within 12 hours of your appointment or do not show, your deposit will be forfeited. A new deposit will be required in order to book another appointment. Deposits are non-refundable in the event of a late cancellation or no-show. These policies help ensure that each appointment is reserved with intention and respect for both your time and mine. Thank you for understanding and supporting my small business. 🤍